Once you place your online order, you have 24 hours to contact us to request a cancelation. In this instance, a full refund will be provided to you.
After 24 hours and once we have started the design, there will be no refunds, exchanges or cancelations permitted.
Please always consider purchasing a sample pack online to see and feel the quality of our work. Please also always ensure you check the final proof for spelling, design alignment, etc as once your proof has been approved, no changes can be made and we cannot be held liable for errors.